Privacy Policy

 Privacy Policy

KOHZU recognizes the importance of your personal information and is committed to managing and protecting it with the utmost care.

 Acquisition of Personal Information

  • KOHZU will clearly state the purpose of use of personal information in advance, except in the following cases.
  • (1) Acquisition of information when requesting catalogs
  • (2) Acquisition of business cards at exhibitions
  • (3) Obtaining information when making inquiries or consultations by telephone or e-mail
  • (4) Exchange of business cards when meeting with our sales representatives

 Purpose of Use of Personal Information

  • KOHZU will use personal information obtained from customers for the following purposes in order to improve our services.
  • (1) Identification of the location for the purpose of product shipment
  • (2) To provide product and service information
  • (3) Responding to customer questions or requests
  • (4) Statistical analysis to pursue products that meet customer needs.
  • We will use personal information for purposes other than those listed above only after receiving consent from the customer.

 Management of Personal Information

  • KOHZU will not disclose your personal information to any third party under any circumstances, except in the following cases.
  • (1) When we have obtained the consent of the customer
  • (2) When required by law
  • (3) When it is impossible to identify an individual as a result of disclosure, such as the result of a marketing analysis
  • (4) When disclosure is urgently necessary to protect the life, body, or property of a person.

 Disclosure of Personal Information

KOHZU will respond to requests for disclosure, correction, suspension of use, deletion, etc. of customers' personal information held by KOHZU upon receiving confirmation of the customer's identity.